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Jul 18 2024


All Day

Partners & Implementors Forum

AC Group Partners/Implementors Forum

AC Group Partners/Implementors Forum

We're excited to welcome you to the AC Group Partners/Implementors Forum, July 18, 2024!

This is the second day of our Practice Management kickoff. We've partnered with ReveNow Leadership to focus on practice management for the next 18 months or so. Day 1 is a session for firm Partners, and Day 2 is for Partners and their lead operations team, including ops managers, senior managers, primary admin and other leaders/future leaders in firms.  Your registration for Day 2 includes:

  • Group dinner at the Wingate Dieppe July 17, 6PM
  • Breakfast on July 18 included in the hotel room rate for guests
  • Lunch and AM break on July 18
  • Professional development: Two sessions, 9-12 and 12-3 with working lunch break. Facilitator: Jean Guy Talbot Your Services Using Value Billing
    How do you determine the value of the product or services provided? How do you determine that amount where you’re charging the maximum price without scaring current or potential customers away? Are there times when charging for services by the hour is more appropriate than a fixed pricing model?
    In this session, Jean-Guy will walk you through looking at the value provided from your client’s perspective. It will focus on asking the client the right questions. He will discuss a few negotiation techniques that he has implemented that will greatly increase the odds of achieving much greater profit and satisfaction with every client.
    You will learn:
    • the art of determining the value of services and products provided.
    • how to discuss and sell the value to clients.
    • techniques to improve the client’s perspective on the value of products and services provided.
    • how to discuss billing with a client
    • training and motivating your team to properly value and discuss amounts charged with clients and prospects.
    • when it’s appropriate to charge by the hour rather than using a fixed pricing model.

    Measuring Employee Productivity: Effective Use of Time Sheets

    Most people detest time sheets. Filling out timesheets is a pain, it’s time-consuming, and it’s difficult. So why do it? The reason time sheets fail so miserably for most practices is because most practitioners are either not using the right time/billing software and/or they don’t know how to use it. Proper use of timesheets will, without a doubt, increase firm profits by tens of thousands of dollars.
    Participants will learn:
    • how to properly use timesheets
    • how to properly use a timesheet system
    • how you can increase your bottom line immensely with very little effort or time
    We will discuss:
    • how you can motivate your team members by using the data
    • reports that will help shed light on employee weaknesses and strengths (and provide samples)
    • what to consider paying when hiring a new employee? Ie: Is $28.00 a good idea? Or for junior person, if they want $20.00 - when is the right time to hire them?
    • what to consider when an employee wants a pay increase? How do I know how much to increase it by and where do we end up?
    Practice Case Study
    To provide attendees an opportunity to apply the theory that was shared in the previous sessions, attendees to work in groups on an interactive case study with real, albeit constructed data.
  • Registration Cost: Open to member of firms participating in the Practice Management Program starting July 17. $125/per person + HST
  • Hotel Group Rate Details (Deadline June 15th): $189 per night, including breakfast. Call Wingate Dieppe directly to reserve under the AC Group block. 506-830-8330
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